D333bet Privacy Policy – Data Protection and LGPD

1. Data We Collect

1.1 Data provided directly by you

When you create an account on d333bet, make transactions, or contact our support team, we collect the following information:

• Identification data: full name, date of birth, CPF;
• Contact details: email address and mobile phone number;
• Address data: street address, number, complement, ZIP code, city, and state (collected during KYC verification);
• Identity documents: National ID (RG), driver's license (CNH), or passport, collected when identity verification is requested;
• Financial data: registered Pix key, deposit and withdrawal history. Full credit or debit card details are not stored directly by d333bet — all processing is handled by certified payment gateways;
• Communications: messages exchanged with support via live chat or email.

1.2 Automatically collected data

When you access and use the d333bet platform, we automatically collect:

• IP address and approximate geographic location;
• Browser type and version;
• Operating system and device type (mobile, tablet, or desktop);
• Pages visited, time spent on each page, and browsing sequence;
• Session data: access time, duration, and activities carried out on the platform;
• Betting and gaming data: match history, amounts wagered, and results;
• Cookies and similar technologies (detailed in section 5).

1.3 Data received from third parties

In some cases, d333bet may receive data from third parties for identity verification and fraud prevention purposes, such as credit bureaus, identity verification (KYC) partners, and anti-fraud service providers. This data is used exclusively for the security purposes described in this policy.

2. How We Use Your Data

D333bet uses your personal data exclusively for the purposes listed below, each with a legal basis established under the LGPD:

D333bet does not use your personal data for automated decision-making that produces legal effects or significantly impacts you, without human review available upon request.

3. Data Sharing

3.1 Who we share data with

D333bet may share your personal data with the following categories of recipients, always limited to what is necessary for the stated purpose:

• Game providers: Evolution Gaming, Pragmatic Play, Microgaming, and other partners receive only the minimum data necessary to operate the games (session identifier and balance). These providers are contractually required to protect your data;
• Payment processors: gateways that process transactions via Pix, boleto bancário, credit and debit card, PicPay, and Mercado Pago. These partners follow PCI-DSS standards and are certified for financial data processing;
• Identity verification (KYC) partners: companies specialized in document verification and fraud prevention, used in compliance with regulatory requirements;
• Competent authorities: when required by law, court order, or request from competent Brazilian government authorities — such as the Financial Activities Control Council (COAF) in cases of suspected money laundering;
• External audits and consultants: audit firms and legal advisors that assist with regulatory compliance, subject to confidentiality agreements.

3.2 What we do not do

D333bet does not sell, rent, trade, or otherwise commercialize your personal information with third parties for advertising, third-party marketing, or any other commercial purpose. Advertising companies have no access to your individualized data.

3.3 International Transfers

Some of our technology vendors and game providers may be located outside Brazil. In such cases, d333bet ensures that international data transfers comply with LGPD requirements, with appropriate contractual clauses and safeguards equivalent to those required under Brazilian law.

4. Information Security

4.1 Technical measures

D333bet implements a robust set of security measures to protect your data against unauthorized access, alteration, disclosure, or destruction:

• 256-bit SSL/TLS encryption on all connections to the platform;
• Passwords stored with bcrypt hashing — not even our internal team has access to your password;
• Two-factor authentication (2FA) available for all users;
• Continuous access monitoring and real-time anomaly detection;
• Servers with strict physical and logical access controls;
• Regular encrypted backups stored in geographically separate locations;
• Periodic penetration testing conducted by specialized firms.

4.2 Organizational measures

Beyond technical measures, d333bet also adopts organizational practices to protect user privacy:

• Access to personal data is restricted to employees who require it for their specific roles;
• All employees and partners with access to personal data undergo regular security and privacy training;
• Vendor contracts include mandatory data protection clauses;
• A Data Protection Officer (DPO) has been designated internally to oversee LGPD compliance.

4.3 User Responsibility

Your account security is also your responsibility. d333bet recommends using a strong, unique password, enabling two-factor authentication (2FA), and never sharing your login credentials. d333bet will never ask for your password by email, chat, or phone — any message requesting your password should be treated as a scam attempt.

5. Cookies and Tracking Technologies

D333bet uses cookies and similar technologies to enhance your experience on the platform, understand how you use it, and personalize the content displayed to you. Below we explain the types of cookies we use:

You can manage cookie preferences in your browser settings. Disabling functional and analytical cookies may reduce the quality of your experience on the platform, but will not prevent access to essential services.

6. Your Rights as a Data Subject (LGPD)

The Lei Geral de Proteção de Dados grants you, as the data subject, a set of rights that d333bet is fully committed to upholding. See what they are and how to exercise them:

How to exercise your rights

To exercise any of the rights listed above, please contact d333bet through the channels below. Requests will be responded to within 15 business days of receipt, at no cost to you:

• Email: privacidade@d333bet.best
• Live chat: available 24 hours a day directly on the platform
• General support: suporte@d333bet.best

For data access or deletion requests, identity verification may be required to ensure that only you can access your own information.

7. Data Retention and Deletion

7.1 How Long We Retain Your Data

D333bet retains your personal data for as long as necessary for the purposes for which it was collected, in accordance with the following criteria:

• Active account data: retained for the full duration of the contractual relationship between you and d333bet;
• Financial transaction data: retained for a minimum of 5 years after the last transaction, as required by Brazilian anti-money laundering legislation and financial regulations;
• KYC verification data (documents): retained for the minimum period required by law, generally 5 years after account closure;
• Support communication data: retained for 2 years for quality control and dispute resolution purposes;
• Analytical cookie data: retained for a maximum of 13 months.

7.2 Data Deletion

After account closure and once all legally required retention periods have been met, d333bet will securely delete or anonymize your personal data. Anonymized data — which can no longer be used to identify you — may be retained indefinitely for statistical and platform improvement purposes.

If you request data deletion before the applicable legal retention period has expired, d333bet will inform you which data must be kept to meet legal obligations and which can be deleted immediately.

8. Marketing Communications

D333bet sends marketing communications — such as information about promotions, bonuses, new games, and special events — only to users who have explicitly consented to receive them, either during registration or at a later stage.

8.1 Communication channels used

• Email to the address registered on the account;
• In-platform notifications on d333bet (for logged-in users);
• SMS to the registered mobile number (for important operational communications only, such as Pix withdrawal confirmations).

8.2 How to unsubscribe

You may opt out of marketing communications from d333bet at any time, with no impact on your access to the platform:

• By clicking the "Unsubscribe" link available in the footer of all marketing emails;
• By updating your communication preferences in your account settings;
• By contacting support via live chat or by emailing suporte@d333bet.best.

Opting out of marketing does not affect operational communications necessary for managing your account — such as deposit confirmations, withdrawal alerts, and security notifications.

9. Minors

D333bet is a betting and entertainment gaming platform intended exclusively for users aged 18 and over. Registration and use of the platform by anyone under 18 is strictly prohibited.

D333bet takes the following measures to prevent access by minors:

• Date of birth required at registration, with automatic age verification;
• Option for age verification via CPF during the KYC process;
• Immediate closure of accounts identified as belonging to users under 18, with the deposited funds returned to the original payment method.

If you become aware that a minor is using the d333bet platform, please contact us immediately at suporte@d333bet.best. d333bet will take immediate action upon receiving this notification.

D333bet does not intentionally collect any personal data from individuals under the age of 18. Should we identify that a minor's data has been inadvertently collected, that data will be deleted immediately.

10. Policy Updates

D333bet may periodically update this Privacy Policy to reflect changes in data processing practices, updates to Brazilian legislation, or improvements to our services. The date of the most recent update will always be shown at the top of this page.

For material updates — those that significantly change how we handle your data or affect your rights as a data subject — d333bet will notify users via their registered email at least 7 days before the changes take effect.

Minor updates — such as text corrections or clarifications that do not change the substance of the policy — may be made without prior notice. We recommend reviewing this page periodically to stay informed about how d333bet protects your information.

Continued use of the d333bet platform after any update takes effect constitutes acceptance of the new version of the Privacy Policy. If you disagree with the changes, you may request account closure before the effective date.

For questions about this Privacy Policy or the handling of your personal data, contact our team by email at privacidade@d333bet.best or via the live chat available 24 hours a day on the platform.